Last month, I reported on the results of Foote Partners’ most recent skills pay survey, which found that VoIP, storage/storage-area networking and Gigabit Ethernet were the top-3 highest paying, ...

Cisco's IP telephony offering has become so complex in such a short period of time that to learn about it now involves a two-part, eight-day training course. Delegates can either attend the two parts ...

What’s the best way to guarantee success with your voice over IP rollout? According to presenters on our Voice over IP Technology Tour, which wrapped up last week, the key is training. Without ...

With today’s ever-growing awareness of the benefits of Voice over Internet Protocol (VoIP), more and more enterprises are implementing or converting to VoIP. One of the most common reasons for failed ...

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. ZeeVee has increased its commitment to delivering CTS-certified training through expanding their ...

8×8 is a one of the best providers across our in-depth VoIP research. We found that the 8×8 Work system provides a lot of functionality for medium-sized and large businesses, thanks to a huge ...

What's more, certified technicians often have access to advanced technical support and expert help from vendors for their troubleshooting and deployment chores. As is the case in other emerging ...

In our VoIP models and services: Complete guide, you'll learn why VoIP is not one size fits all. With clear, concise explanations of existing VoIP business models and deployment methodologies, you'll ...

Moving to a unified communications (UC) environment is not a one-step operation. There are five potential stages in the process, and they are not all about UC. A sound IT staff and network foundation ...