The American Customer Satisfaction Index released its 2025 report, weighing food quality, customer service and mobile app ...
This article originally published at Grocery store with over 10 CT locations dethrones Publix in customer satisfaction study.
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These 3 companies just earned the highest score in customer satisfaction: Can you guess the brands?
The American Customer Satisfaction Index’s (ACSI) annual Retail and Consumer Shipping Study for 2026 found that several ...
ACSI results are based on surveys conducted over a 12-month period ending in December 2025, with scores reported on a 0-to-100 scale.
Customer satisfaction with the retail sector overall rises slightly in 2026, according to the American Customer Satisfaction ...
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Worst convenience stores ranked by ACSI
ACSI’s latest data reveals a deep divide in the convenience sector. Are your favorite stops meeting the new national standard for excellence?
For the first time, certain fiber and non-fiber internet providers are tied in customer satisfaction. Here's what the latest ACSI numbers have to say. Trisha Jandoc was an associate writer at CNET ...
Florida-based grocery store chain Publix no longer is customers' preferred supermarket, according to new data from the American Customer Satisfaction Index, or ACSI. Trader Joe's now is the top ...
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