As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon's Alexa has a new role: helping seniors and caregivers. On Tuesday, Amazon launched Alexa Together in an effort to help aging consumers and family members or friends who assist in caring for ...

Close-up of logo for Amazon Prime service on the side of a branded delivery truck in San Ramon, California; Amazon announced that it would hire thousands more delivery drivers to increase 1 day ...

Amazon is set to release its long-awaited — and delayed — Alexa generative artificial intelligence voice service, said three people familiar with the matter, and has scheduled a press event for later ...

On Christmas eve, social media users reported outages across multiple websites: ...

Amazon is looking to give grocery and warehouse retailers a run for their money with its newest Prime membership benefit — Prime members can now save 10 cents per gallon at approximately 7,000 BP, ...

Amazon.com is expanding a program that lets Prime subscribers use the company’s speedy delivery service when shopping on other websites. Introduced in April by invitation only, “Buy With Prime” will ...