Autonomous AI agents are now monitoring employee workflows and flagging missed tasks directly to management, raising urgent ...

AI is transforming contact centres by automating tasks, improving efficiency and enabling personalised, proactive ...

Salesforce unveiled more than 30 new Slackbot features, turning Slack into an AI-powered workspace for meeting transcription, ...

Slackbot is gaining 30 new features, with many of them set to roll out in the coming months. The update comes after Slackbot ...

The 30 new features, which will be available in the coming months, follow a January update that gave Slackbot agentic ...

The goal is to make things more efficient for a human, so they can do the thing that matters most, which is human care,” Josh Geiger, portfolio manager for Access and Operations at VHA, told reporters ...

Eight specialized Agentforce agents now work alongside human consultants inside Salesforce -- each one purpose-built for a single discipline, every output reviewed and approved before it goes anywhere ...

Transcend, the compliance layer for customer data powering the world's leading companies, today announced Agentic Assist and the Transcend MCP Server, bringing agentic AI capabilities directly into ...

What Happened? A number of stocks jumped in the afternoon session after sentiment improved as President Trump indicated that ...

Categories Are Most Vulnerable to AI-Native Startups Redpoint Ventures has effectively published a replacement roadmap for ...

Right then, let’s have a look at Salesforce and SAP. Lots of UK businesses use these systems, but they do quite different things, really. It can be a bit confusing trying to figure out which is which ...