8 first call resolution best practices: Benefits, challenges, and more
8 first call resolution best practices: Benefits, challenges, and more
Dec 3, 2020
ringcentral.com
10 Customer Service Problems & Strategies to Resolve Them
10 Customer Service Problems & Strategies to Resolve Them
Mar 17, 2021
revechat.com
Customer Service Problem-Solving | Definition & Examples
5:19
Customer Service Problem-Solving | Definition & Examples
6.7K viewsSep 15, 2020
Study.comMorgan Gannarelli
5 Effective Strategies for Resolving Customer Complaints
5 Effective Strategies for Resolving Customer Complaints
Aug 31, 2023
sleepsavvymagazine.com
8 Examples of Customer Complaints and Resolutions for Retail Business Owners
6:36
8 Examples of Customer Complaints and Resolutions for Retail Busine…
Jul 13, 2019
koronapos.com
Resolving Customer Service Complaints & Conflict
5:32
Resolving Customer Service Complaints & Conflict
1.1K viewsMar 28, 2017
Study.com
15 Ways to Build Rapport With Customers
15 Ways to Build Rapport With Customers
496.3K viewsAug 8, 2013
callcentrehelper.com
The 10 Most Impactful Customer Service Metrics to Measure - Help …
10 months ago
helpscout.com
Key Metrics for Measuring Customer Support
Jul 21, 2021
helpdesk.com
What is customer satisfaction? Definition + importance
Mar 19, 2021
zendesk.com
Customer pain points: How to identify and resolve ( examples)
Apr 30, 2023
zendesk.com
Customer Service Problems: 10 Issues and How to Fix Them
Aug 7, 2022
proprofsdesk.com
Customer Complaints: 8 Common Complaints & How to Resolve Them
Oct 22, 2010
hubspot.com
10 Common Customer Complaints and How to Deal with Them l Square
May 5, 2022
squareup.com
21 Important Customer Service Skills (With Resume Example)
2 months ago
indeed.com
2:25
How to Handle Any Type of Complaining Customer | LiveAgen…
1 week ago
liveagent.com
7:54
First Contact Resolution | Managing Metrics
6.1K viewsAug 20, 2020
YouTubeBenchmarkPortal
First Call Resolution (FCR): A Comprehensive Guide
2 views7 months ago
sqmgroup.com
4:49
What is First Call Resolution - FCR?
6.8K viewsJun 27, 2022
YouTubeGetVoIP - Simplify your search
1:09
5 Ways To Improve First Call Resolution (FCR)
5.3K viewsApr 17, 2018
YouTubeCallCenterHosting
4:08
5 Keys to Effective Conflict Resolution: Customer Service Trai…
17.7K viewsAug 16, 2017
YouTubeDon Crawley, Author of The Compassionate Geek
2:12
8 tips to delivering excellent customer service
46.1K viewsJan 26, 2018
YouTubeLagos State Employment Trust Fund
18:23
First Call Resolution - definition, benefits, measurement, and tips f…
5.2K viewsSep 3, 2021
YouTubeSQM Group
6:22
The 5 Most Important Steps to Better Customer Service
93.3K viewsNov 12, 2014
YouTubeBusiness Blueprint
7:04
Conflict Resolution for Customer Service Agents | Dr. Pollack
66.8K viewsSep 27, 2023
YouTubeDr. Jeremy Pollack - Pollack Peacebuilding Sys…
3:58
Key metrics to measure the success of customer support
6.1K viewsMar 28, 2019
YouTubeFreshchat
5:46
What is First Call Resolution?
1.1K viewsMar 21, 2023
YouTubeGlobal Call Forwarding
2:48
How to Measure Customer Satisfaction like a Pro?
13.5K viewsJul 7, 2019
YouTubeSurveySparrow
4:18
3 Ways to Delight Your Customers, Improve Customer Experience & I…
77.4K viewsSep 12, 2014
YouTubeMyContactCenter
4:20
Five Ways to Create a Customer Focused Mindset
32.7K viewsSep 28, 2017
YouTubeShep Hyken: Customer Service & CX Expert
See more videos
Static thumbnail place holder