For a long time, digital and e-commerce got the investment, even though most revenue was still coming from stores. The reality is that margins, performance, and customer experience are driven by the people on the floor. When you invest in the employee experience, the customer experience follows. We’ve got the data to prove it. If you care about the frontline, catch more conversations like this on Frontline Fridays: https://linktr.ee/frontlinefridays?utm_source=linkedin&utm_medium=organic&utm_cam
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